FAQ

No. Only one email address can be linked to an account online. It is possible to register a courtesy email address to receive electronic bill notifications online in the Update Account Information screen found in the My Profile tab.

If you have not registered on our new Self Service system, it will be necessary to complete account registration even if you had a login with our previous view/pay bill website.

To combine all your sewer/stormwater/water accounts to one email address and password, please call our Service Representative at <a href="tel:+12533832733">(253) 383-2733</a>. Business hours are Monday through Friday from 8 a.m. to 5 p.m., except on holidays.

All accounts are assigned 10-digit numbers beginning with the number 2.

Yes. If you have not registered on our new Self Service system, it will be necessary to complete account registration even if you had a login with our previous view/pay bill website. It will be necessary to enter the last name on your bill, account number, and service address zip code.